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N5550 booting error - Printable Version

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N5550 booting error - mlino - 01-31-2018

Hi everyone!

I have shut down my Thecus N5550 in the begining of the month due to vacation. When I returned and turned it on I noticed that it stopped on the self testing message.

I attached a monitor and a keyboard and realized that there are an error due to a missing file as shown in the attached images. How can I fix this issue?

[attachment=117] - Booting

[attachment=118] - Error message

I have opened a ticket on the Thecus support but seems that is not working anymore becouse I got no help from them until today. I need to fix this issue, since I have some important files on my N5550.