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  [N4560] Upgrade to a new Nas
Posted by: pitipilot - 01-11-2018, 05:33 AM - Forum: N4520/N4560 - Replies (3)

Hello there Smile,

I want to upgrade my Nas system to another Nas.
My System is :
- N4560
- OS6.build_341.2 
- 4x WD 4TB in RAID 5 (12 TB availables, no spare disk)

It seems that my nas will die soon.
I'm afraid to lose all my datas that's why I want to upgrade to another Nas.

My question is :
- What kind of model I should choose if I want to preserve all my datas ?

Bye.

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  BAFFLED!!! N4520 displaying very bizarre behaviour
Posted by: DeNiro - 01-07-2018, 04:05 PM - Forum: Others - Replies (1)

Hi all.

I had the NAS turned off for a while and now when I boot it it'is behaving very strangely. Seems to take forever to boot and when it has, if you press the power button, you only get the option to shut the NAS down or not. Pressing any other buttons does nothing.

When I connect to it via a browser, the backups I had created to backup to another NAS (not Thecus Confused ) no longer work. When I look at the config for each of them, the path for each folder gets preceded by a number. For example, if I had three folders called Tom, Dick and Harry, if I go to either edit those backups or create new ones, the folders now read 1Tom, 1Dick and 1Harry. If I reboot the NAS those folders then change to 2Tom, 2Dick and 2Harry, yet if I browse to the locations through Windows Explorer, all the folder names and Shares are exactly as they should be! Got me completely baffled!!

Anyone experienced this and can shed some light on it for me and how to resolve it?

Thanks.

Bob.

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  Dossier publique en lecture seule
Posted by: mquisuisje1 - 01-05-2018, 10:59 PM - Forum: Général [French Support] - No Replies

Bonjour,

Dans mon entreprise nous avons 2 Thecus. le N7700pro (firmware V5.03.02.8) et le N10850 (V2.06.02.10).
Voici ma problématique:
Par défaut un dossier publique est en lecture/écriture pour tout le monde.
Moi J'aimerais créer un dossier publique en lecture seule et pourvoir donner accès à certaines personnes pour l'écriture.
En pratique si je sélectionne ce dossier et dans "configuration samba", je coche lecture seule. J'obtiens bien ce que je veux mais je ne peux pas donner un accès à l'écriture via ACL à une personne car cette option est grisé.
Avez-vous une solution pour résoudre ce problème?
En vous remerciant par avance

Et bonne année à tous

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  N4520 takes about 90 min to boot up
Posted by: bluebaer33 - 01-03-2018, 06:18 PM - Forum: N4520/N4560 - Replies (1)

Hello
since a week my N4520 ( OS6.build_341.2  with 4 Seagate 3TB NAS harddisks)  does take about 90 min from power on to be available on the Net.  When I tried to access the officialNAS application pane, the system would come back with aq message, that it is in an 'offline mode' and thre is no possibility to add or remove any applications.
Is there a possibiilty to upgrade the system to the OS6. ?  Or are there other possibiilities to get tthe system back to a stable sworking status again? 
due to the significant number of issues, which occures recently with this device, The data is well backed up.  So if I need to swipe off all data would be still OK for me.
But the Box has been too expensive to put it tot he garbage collection already after 4 years.
Please could somone tell me, what options do exist.

Accurate copy of the message:
The offline mode could only update system file or install NAS application. Any other activity such as remove NAS application could operate while Internet access is available.

Thanks alot for your help

Bluebaer33

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  How to manually change module version?
Posted by: kos - 01-02-2018, 08:46 AM - Forum: Third party modules - No Replies

I have some modules that have been updated from within the module itself and therefore the module version shown at the module management page of my NAS (n4200eco) doesn't correspond anymore to the actual module number.
Can I change the module number that is shown on the module management page myself by altering some files?

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  N4520 dead??
Posted by: ayubaba - 12-26-2017, 01:34 PM - Forum: N4520/N4560 - Replies (2)

A few days back, i saw NAS stuck at "Booting...." message for hours, thus decided to pull the power and connect again. This method worked previously, but this time, after connecting the power, NAS powered on with  just Power and network light and display's first row lit-up with blocks (no text). The white LED on harddisk lighted up to but no disk activity LED.

The NAS stayed in this stage for hours and was not accessible on network or telnet or SSH. Do you think has the box died? Any no. of power cycle did not fix it.

Assuming that somehow firmware corrupted, I have prepared USB update but NAS did not access the USB. Once NAS started. USB dongle blinks for once and remain off later on. Thus not possible to restore it back.

But, it was start of problem. I assumed that box died and my data is safe. I had 2 raids in the system:

1. Raid 5 - 3 x 3TB
2. JBOD - 1 x 4 TB. (back-up for Raid 5)

First I tried JBOD disk to read outside on laptop using SATA-USB connector and miserably failed. UFS explorer correctly recognize it but does not build raid as it looks for 2 or more disks. The disk partitions are not correctly recognized in Fedora/ubentu. Thus I am left with a useless backup disk that is not readable outside the box. Any suggestions?

Second, I tried 2 RAID disk and found UFS explorer reporting big partition as RAW. It did build the RAID but only RAW, so worthless for me to retrieve data. I have yet to gather courage to connect them on linux.

Please help me to end this misery with your suggestions and I will keep updated on progress.

Ticket logged to Thecus support (LAT-449-45885) and awaiting some conclusive outcome. So far I have received standard replies.

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  Updating SMB on my N2310.
Posted by: pjani - 12-18-2017, 09:04 PM - Forum: N2310 - Replies (5)

Hi, after Windows 10 update I can not connect to my N2310 anymore because it says its using SMB1 protocol and now to connect it needs to be SMB2.

How can i now update my N2310 so it will support new SMB protocol?

Cheers, Jani.

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  N2310 hdd upgrade
Posted by: ispasion22 - 12-17-2017, 08:59 PM - Forum: N2310 - Replies (7)

I have a Thecus N2310 initially with a 500GB hdd for testing but now I want to upgrade to a 2 bigger HDDs.
This NAS being quite capricious with the applications and settings, so a friend has managed to set various 3rd party apk and did several "experiments".
In order to upgrade, the simple idea was to make a raw sector-by-sector image of the initial hdd to a 1TB hdd, to keep all these settings and boot up like the initial hdd (all settings, apk and data). I would later add another hdd as RAID/JBOD.
Only just after cloning and booting the new hdd does not even "see" the latest firmware, what about applications ...
I wonder what resolution can I have?
Thank you.

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  Manage to upgrade my N4520 to the latest firmward
Posted by: junajo85 - 12-08-2017, 09:06 AM - Forum: N4520/N4560 - No Replies

Hello Everyone, 

I have been trying to upgrade my NAS for really long time, but I couldn't because it was saying that "FAIL due to lack of tool". I was trying to find what it was giving me that error, and at the end I found what was it. 

First I plugged the USB in the back and start the NAS. Most probably is that after a while the beeping start because of that error. 

What I did next was to connect to the NAS using Telnet, as in my case the SSH service wasn't up. The first thing I did was to kill the noise, how to do that? Simple:

- ps -af (Look for the process called, "utility_start.sh" 
- kill -9 #of the process. 
- Done, now you can work without that noise. 

After doing that, I took me a while to find why the error "FAIL due to lack of tool" was appearing. until I found the issue. 

When reading the script in "img-upgrade.sh"

You can find the following 

Code:
    USBDISK="`awk '/Intf:USB/ {print $3}' /proc/scsi/scsi | cut -d":" -f2`"
    umount $USB_MNT
       if [ -n "`grep "${USBDISK}1$" /proc/partitions`" ];then
        mount "/dev/${USBDISK}1" $USB_MNT
    else
        mount "/dev/${USBDISK}" $USB_MNT
    fi

    # install the newest img-tools
    IMGTOOLS="`readlink -f ${USB_MNT}/nas_img-tools-*.$(uname -m).rpm`"

In my case I found out that the $USB_MNT was /factory_usb. But when looking into that folder, the folder was empty.

I tried to fix that by first checking the things that were mounted in the system.

Code:
mount

Then I ran the following command to check what is the unit of the USB

Code:
awk '/Intf:USB/ {print $3}' /proc/scsi/scsi | cut -d":" -f2

In my case, it was sdu. Funny thing is that the mtab already had mounted those folders. So in case you want to mounted again you wont be able to do it.

Go to /etc/mtab, and edit the file commenting those lines that have the USB unit there, in my case /dev/sdu*

Once that is done, mount the USB in the folder that is expected. In my case I tried to mount the /dev/sdu and /dev/sdu1 but both where empty, when I mounted /dev/sdu2 then all the files from the USB where displayed in the folder /factory_usb

Code:
mount /dev/sdu2 /factory_usb

When that is done, go to the /tmp folder and run the img-upgrade.sh script again

Code:
sh /tmp/img-upgrade.sh

It will display the progress and after waiting a bit, your NAS will shutdown. In case the script cannot find the nas_img-tools it will start beeping again.

Hope it helps those ones that still have this NAS.

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