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Plex server update from plex.tv [N4310]
#1
I've downloaded latest ppc version and went to '3rd party app installation'. Sadly it ended with a rather cryptic error message: "app key must be in a-z,A-Z,0-9,_".
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#2
I've downloaded latest ppc version and went to '3rd party app installation'. Sadly it ended with a rather cryptic error message: "app key must be in a-z,A-Z,0-9,_".
Reply
#3
Dear Sir,

We tested from from OS6 build 867 with following Plex version working correctly, would you please provide the error picture for reference?

PlexMediaServer_0.9.12.19.1537-f38ac80_ppc.app
e02d943650d3439f7d8d520e12080fca PlexMediaServer_0.9.12.19.1537-f38ac80_ppc.app
Yvon.
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#4
Dear Sir,

We tested from from OS6 build 867 with following Plex version working correctly, would you please provide the error picture for reference?

PlexMediaServer_0.9.12.19.1537-f38ac80_ppc.app
e02d943650d3439f7d8d520e12080fca PlexMediaServer_0.9.12.19.1537-f38ac80_ppc.app
Yvon.
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#5
Got it. I've used '3rd party app installation' when I should've used 'official nas application'.
Case closed.
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#6
Got it. I've used '3rd party app installation' when I should've used 'official nas application'.
Case closed.
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#7
Thecus - Yvon Wrote:Dear Sir,

We tested from from OS6 build 867 with following Plex version working correctly, would you please provide the error picture for reference?

PlexMediaServer_0.9.12.19.1537-f38ac80_ppc.app
e02d943650d3439f7d8d520e12080fca PlexMediaServer_0.9.12.19.1537-f38ac80_ppc.app


I have at least been successful in upgrading the software version to 0.9.14.6.1620-e0b7243, however I cannot start the Plex Server, because the N4310 thinks it is always offline and not on the internet ? This was happening before applying the Plex Server update, so I am stuck with being unable to start this upgrade, or even being presented with the remove options due to the NAS thinking it is offline
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#8
Thecus - Yvon Wrote:Dear Sir,

We tested from from OS6 build 867 with following Plex version working correctly, would you please provide the error picture for reference?

PlexMediaServer_0.9.12.19.1537-f38ac80_ppc.app
e02d943650d3439f7d8d520e12080fca PlexMediaServer_0.9.12.19.1537-f38ac80_ppc.app


I have at least been successful in upgrading the software version to 0.9.14.6.1620-e0b7243, however I cannot start the Plex Server, because the N4310 thinks it is always offline and not on the internet ? This was happening before applying the Plex Server update, so I am stuck with being unable to start this upgrade, or even being presented with the remove options due to the NAS thinking it is offline
Reply
#9
Dear Sir,

Would you please arrange CONF.BIN & submit a tech support ticket let we check for you?
<!-- m --><a class="postlink" href="http://thecus.kayako.com/default_import/News/NewsItem/View/47/some-tips-for-tech-support">http://thecus.kayako.com/default_import ... ch-support</a><!-- m -->
Yvon.
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#10
Dear Sir,

Would you please arrange CONF.BIN & submit a tech support ticket let we check for you?
<!-- m --><a class="postlink" href="http://thecus.kayako.com/default_import/News/NewsItem/View/47/some-tips-for-tech-support">http://thecus.kayako.com/default_import ... ch-support</a><!-- m -->
Yvon.
Reply


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