Posts: 36
Threads: 6
Joined: Mar 2015
Reputation:
0
Hi
When setting up Win2012R2 Essentials, the LCM display showed the same time as the operating system clock.
Some time later... all Win updates applied and numerous reboots. Currently formatting the RAID disks.
The installed LCM display utility is version 1.05
The LCM display clock is now "stuck" showing the time from the last reboot.
Any clues?
Posts: 36
Threads: 6
Joined: Mar 2015
Reputation:
0
Hi
When setting up Win2012R2 Essentials, the LCM display showed the same time as the operating system clock.
Some time later... all Win updates applied and numerous reboots. Currently formatting the RAID disks.
The installed LCM display utility is version 1.05
The LCM display clock is now "stuck" showing the time from the last reboot.
Any clues?
Posts: 36
Threads: 6
Joined: Mar 2015
Reputation:
0
UPDATE
I mentioned in another post that on the W5000 the buttons below the LCM display are glued.
By very firmly pressing one or more buttons, the display can be forced into updating the time - for a short while, then it's stuck again.
Posts: 36
Threads: 6
Joined: Mar 2015
Reputation:
0
UPDATE
I mentioned in another post that on the W5000 the buttons below the LCM display are glued.
By very firmly pressing one or more buttons, the display can be forced into updating the time - for a short while, then it's stuck again.
Posts: 16
Threads: 2
Joined: Jan 2015
Reputation:
0
I've never paid any real attention to the LCD display (the box is under the desk and not readily visible without bending/craning) but I can confirm that I see the same behaviour from v1.05 of the utility
Cheers, Steve
Posts: 16
Threads: 2
Joined: Jan 2015
Reputation:
0
I've never paid any real attention to the LCD display (the box is under the desk and not readily visible without bending/craning) but I can confirm that I see the same behaviour from v1.05 of the utility
Cheers, Steve
Posts: 36
Threads: 6
Joined: Mar 2015
Reputation:
0
Stopping and starting the ThecusLCMSvc service, updates the display (volume usage, date & time).
Not really ideal to have to do that!
Posts: 36
Threads: 6
Joined: Mar 2015
Reputation:
0
Stopping and starting the ThecusLCMSvc service, updates the display (volume usage, date & time).
Not really ideal to have to do that!
Posts: 1,139
Threads: 3
Joined: Apr 2010
Reputation:
7
Dear Sir,
Would you specify how to make this issue happen for we able to duplicate and reslvoe?
Yvon.
Posts: 1,139
Threads: 3
Joined: Apr 2010
Reputation:
7
Dear Sir,
Would you specify how to make this issue happen for we able to duplicate and reslvoe?
Yvon.
Posts: 36
Threads: 6
Joined: Mar 2015
Reputation:
0
No specific steps are required to cause this issue.
1. System power on - LCM shows startup information
2. Operating system booted - LCM shows device name, disk usage, date & time correctly
3. Wait approx 5 minutes - LCM refreshes showing current disk usage, date & time
4. After approx 5 minutes - information displayed on LCM is no longer refreshed
From this point onwards the LCM does not show the current date & time or any changes in disk usage.
By restarting the LCMDisplay service (administrator operation) the LCM information is updated, but stops refreshing after about 5 minutes.
Posts: 36
Threads: 6
Joined: Mar 2015
Reputation:
0
No specific steps are required to cause this issue.
1. System power on - LCM shows startup information
2. Operating system booted - LCM shows device name, disk usage, date & time correctly
3. Wait approx 5 minutes - LCM refreshes showing current disk usage, date & time
4. After approx 5 minutes - information displayed on LCM is no longer refreshed
From this point onwards the LCM does not show the current date & time or any changes in disk usage.
By restarting the LCMDisplay service (administrator operation) the LCM information is updated, but stops refreshing after about 5 minutes.
Posts: 1,139
Threads: 3
Joined: Apr 2010
Reputation:
7
Dear Sir,
This LCM display is a procoess under OS, here we doing a test make CPU full loading would like such LCM issue, but since CPU resource relased and LCM back to normal, thus please aissist use check any abnormal process make this issue, before you arrange this unit for RMA service.
Yvon.
