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N4100Pro Died. Which current Thecus NAS works with same HDs?
#1
So my N4100Pro died.
From looking around this forum it probably is the DOM. Doesn't boot and beeps immediately. Even without HDs in. Don't want to bother trying to repair the NAS, would rather use the opportunity to upgrade but would like to not lose my data.

I understand from the manual that I could roam the disks to another N4100Pro to recover data as is, but I can't find a N4100Pro for sale, plus might as well upgrade.

Which current Thecus NAS Model would allow me to plug my disks into and recover access to my data?

(Being a raid noob I have no clue which raid config I chose way back way I set things up). 2TB HDs in each of the 4 beach for a total of 8TB but the NAS shows about 6TB usuable, so I have one "spare"' disk capacity wise I guess, allowing any one disk failure.)

Eric
Si ca aide je suis bilingue Anglais/Francais, donc reponses en Fr marchent aussi bien.
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#2
So my N4100Pro died.
From looking around this forum it probably is the DOM. Doesn't boot and beeps immediately. Even without HDs in. Don't want to bother trying to repair the NAS, would rather use the opportunity to upgrade but would like to not lose my data.

I understand from the manual that I could roam the disks to another N4100Pro to recover data as is, but I can't find a N4100Pro for sale, plus might as well upgrade.

Which current Thecus NAS Model would allow me to plug my disks into and recover access to my data?

(Being a raid noob I have no clue which raid config I chose way back way I set things up). 2TB HDs in each of the 4 beach for a total of 8TB but the NAS shows about 6TB usuable, so I have one "spare"' disk capacity wise I guess, allowing any one disk failure.)

Eric
Si ca aide je suis bilingue Anglais/Francais, donc reponses en Fr marchent aussi bien.
Reply
#3
Hi Eric,

N4100Pro is based on x86 x32bit firmware architecture, and current Thecus NAS do not "recognize" the RAID set directly. However, the following solution is an option, I thought.

1. Find a Thecus N5550 NAS box
2. Install the N4100PRO disk set in N5550 and then power up the box.
3. Issue a support ticket to Thecus staff at <!-- m --><a class="postlink" href="http://esupport.thecus.com/support/">http://esupport.thecus.com/support/</a><!-- m -->

It is possible to manually config the N4100PRO disk set to back data up to external storage device, the the data capacity is enough.

Thanks,
John, Aug 25 '14
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#4
Hi Eric,

N4100Pro is based on x86 x32bit firmware architecture, and current Thecus NAS do not "recognize" the RAID set directly. However, the following solution is an option, I thought.

1. Find a Thecus N5550 NAS box
2. Install the N4100PRO disk set in N5550 and then power up the box.
3. Issue a support ticket to Thecus staff at <!-- m --><a class="postlink" href="http://esupport.thecus.com/support/">http://esupport.thecus.com/support/</a><!-- m -->

It is possible to manually config the N4100PRO disk set to back data up to external storage device, the the data capacity is enough.

Thanks,
John, Aug 25 '14
Reply
#5
Thanks John

I located a second hand N4100Pro unit and hope I'll get my data back that way.
Lesson learned: I thought raid 5 was raid 5 was raid 5 so I could always move to any unit. At least within a brand and they'd be backwards compatible.
Not sure I understand the logic of having NAS that don't read legacy data created by earlier models. Is that the case for all manufacturers or just Thecus I wonder? Sounds like designed obsolescence to me. Not what I want to keep my data...

Eric
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#6
Thanks John

I located a second hand N4100Pro unit and hope I'll get my data back that way.
Lesson learned: I thought raid 5 was raid 5 was raid 5 so I could always move to any unit. At least within a brand and they'd be backwards compatible.
Not sure I understand the logic of having NAS that don't read legacy data created by earlier models. Is that the case for all manufacturers or just Thecus I wonder? Sounds like designed obsolescence to me. Not what I want to keep my data...

Eric
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#7
Hi Eric,

N4100Pro is an old product though.. For new Thecus NAS, the RAID set will be more easy to roam to another NAS box.
Of course there still be some rules, but more flexible. Wink

Best,
John, Aug 26 '14
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#8
Hi Eric,

N4100Pro is an old product though.. For new Thecus NAS, the RAID set will be more easy to roam to another NAS box.
Of course there still be some rules, but more flexible. Wink

Best,
John, Aug 26 '14
Reply
#9
John Tsai Wrote:Hi Eric,

N4100Pro is based on x86 x32bit firmware architecture, and current Thecus NAS do not "recognize" the RAID set directly. However, the following solution is an option, I thought.

1. Find a Thecus N5550 NAS box
2. Install the N4100PRO disk set in N5550 and then power up the box.
3. Issue a support ticket to Thecus staff at <!-- m --><a class="postlink" href="http://esupport.thecus.com/support/">http://esupport.thecus.com/support/</a><!-- m -->

It is possible to manually config the N4100PRO disk set to back data up to external storage device, the the data capacity is enough.

Thanks,
John, Aug 25 '14


John,

Can you provide any more info on this solution? I am in the same [position today and would like to verify this option before purchasing an N5500
Thanks
Reply
#10
John Tsai Wrote:Hi Eric,

N4100Pro is based on x86 x32bit firmware architecture, and current Thecus NAS do not "recognize" the RAID set directly. However, the following solution is an option, I thought.

1. Find a Thecus N5550 NAS box
2. Install the N4100PRO disk set in N5550 and then power up the box.
3. Issue a support ticket to Thecus staff at <!-- m --><a class="postlink" href="http://esupport.thecus.com/support/">http://esupport.thecus.com/support/</a><!-- m -->

It is possible to manually config the N4100PRO disk set to back data up to external storage device, the the data capacity is enough.

Thanks,
John, Aug 25 '14


John,

Can you provide any more info on this solution? I am in the same [position today and would like to verify this option before purchasing an N5500
Thanks
Reply
#11
And I also have a N4100 that'd died.

To me more accurate, the LAN ports got fried....

I would love to find a way to migrate my RAID to a new Thecus...
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#12
And I also have a N4100 that'd died.

To me more accurate, the LAN ports got fried....

I would love to find a way to migrate my RAID to a new Thecus...
Reply
#13
SnaRf Wrote:And I also have a N4100 that'd died.
To me more accurate, the LAN ports got fried....
I would love to find a way to migrate my RAID to a new Thecus...

1. Find a Thecus x64bit NAS box, such as N5550 or higher
2. Boot N5550 without HDD, access N5550 admin webUI
3. Inssert all the N4100PRO disk in N5550.
4. Issue a support ticket to Thecus staff at <!-- m --><a class="postlink" href="http://esupport.thecus.com/Tickets/Submit">http://esupport.thecus.com/Tickets/Submit</a><!-- m --> and Thecus staff will help to assemble RAID for copy data out.
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#14
HI Bertha

Thank you for your earlier response to my support ticket.

I managed to move my whole RAID seamlessly to a new Thecus device.
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