Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
uP Ver:004 Booting...
#1
Hi,

I Have a problem, after period of few months while everything worked fine, device hanged.
On a display there was no IP, no up time, only temperature. I had a ping reply, but web interface won't open. I did reset the unit, but immediately after that i have a blinking blue led on power on button and message uP Ver:004 Booting... forever.

Please advise,
Regards Gregor
Reply
#2
My N0503 also keep on "uP Ver:004 Booting..." after upgrade to 5.00.00.12,
any one can help?
Reply
#3
Your DOM is DEad... you must replace it.. ask to thecus for a relpacement or try procces to boot on USB key to force firmware upgrade
Stéphane Guérithault

In a world without walls and fences, who needs Windows and Gates

PayPal Donation: https://www.paypal.me/qoolbox

My apps

##########################################################################

rolling now for competitor, i do not support anymore Thecus apllications due to lack of time

##########################################################################


voyance - Sophrologue Hypnothérapeute Essonne 
Reply
#4
Hi Alex Yan,

In case the N0503 works well and just the LCM stuck up, I thought beta FW 5.00.00.12 didn't handle the LCM message connectly. However, if the unit is totally out of control and no admin login page, the firmware or DOM might be faulyt. Please insert a support ticket to get the firmware upgrade tool via USB here: <!-- m --><a class="postlink" href="http://esupport.thecus.com/support/">http://esupport.thecus.com/support/</a><!-- m -->

Regards,
John, Nov 22 '10
Reply
#5
Hi gregor,

It sounds like the firmware or DOM faulty. Please register a ticket at <!-- m --><a class="postlink" href="http://esupport.thecus.com/support/">http://esupport.thecus.com/support/</a><!-- m -->

Out support staff will provide you an USB tool to do the firmware upgrade.

Regards,
John, Nov 22 '10
Reply
#6
I am already get the USB upgrade tool, but it not work.
Reply
#7
Hi, I've just become a Thecus user today. Unfortunately I've got my first problem.

I've just bought a N0503 from amazon.co.uk with three ST32000542AS hard drive disks.

After installing all components I booted up the machine and it all seemed to go ok. I saw several status messages appearing on the LCD screen. Didn't try to reach it trought the web browser.

I shutted it down within the menu and unplugged the power and LAN cords.

After moving the server to its final place I plugged it again and switched it on.

The problem comes here. The LCD screen gets stucked with a
Code:
uP ver:004
Booting...
message and I can't do anything. It doesn't respond pushing any key and isn't reachable via the default IP.

Does anyone have a solution? Should I return it back and ask for a new one? I've already put a ticket on the support place.
Reply
#8
Same Problem, defectiv DOM... try to force firmware flash with USB Key Process or ask for exchange to your supplier
Stéphane Guérithault

In a world without walls and fences, who needs Windows and Gates

PayPal Donation: https://www.paypal.me/qoolbox

My apps

##########################################################################

rolling now for competitor, i do not support anymore Thecus apllications due to lack of time

##########################################################################


voyance - Sophrologue Hypnothérapeute Essonne 
Reply
#9
No reaction from the USB. I tried from different pendrive models but it continued showing the message just after pushing the power on switch.

I placed a RMA to amazon and I'm receiving a new one in a few days.

Is that a common issue with Thecus products?
Reply
#10
Did you format USB key in FAT ??? NTFS wont work

it can happen, my personnal N0503 was impossible to ugrade after DOM replacement (very easy to do) it works fine.

This kind of problem is well known from Thecus, that why the N4200 has Dual DOM backup... and i think thecus will generalize this kind of architecture....

I asked personnally to their staff to take care of DOM testing before integrate them in their products lines...
Stéphane Guérithault

In a world without walls and fences, who needs Windows and Gates

PayPal Donation: https://www.paypal.me/qoolbox

My apps

##########################################################################

rolling now for competitor, i do not support anymore Thecus apllications due to lack of time

##########################################################################


voyance - Sophrologue Hypnothérapeute Essonne 
Reply
#11
Hi,

You can buy a dom in <!-- m --><a class="postlink" href="http://shop.thecus-eu.com">http://shop.thecus-eu.com</a><!-- m -->

@+
Device : N0503
Firmware : 5.03.01
Disk : WD5000AADS3 x WD30EZRX (27/1/2012)
RAID : JBOD RAID5
Services actifs : Samba on zfs, NTP , iSCSI, ...
Reply
#12
Hi,

You can buy a dom in <!-- m --><a class="postlink" href="http://shop.thecus-eu.com">http://shop.thecus-eu.com</a><!-- m -->

@+
Device : N0503
Firmware : 5.03.01
Disk : WD5000AADS3 x WD30EZRX (27/1/2012)
RAID : JBOD RAID5
Services actifs : Samba on zfs, NTP , iSCSI, ...
Reply
#13
put the video card and see:

GRUB Loading stage1.5.

GRUB Loading, please wait...
File is not exist! DOMA fail!
Find second DOM fail!
DOM have problem, not boot

Download and burn clonezilla.org (manual <!-- m --><a class="postlink" href="http://clonezilla.org/general-live-use.php">http://clonezilla.org/general-live-use.php</a><!-- m -->)
Enter Shell (command prompt) then press (2) Enter command line prompt
Sudo su – (obtain administrator rights)
cat /proc/scsi/scsi (check DOM is detected)
fdisk -l (learn how to find a USB flash drive)
mount /dev/sdb1 -t vfat -o rw /mnt (Mounting partitions with FAT 16/32 (for example USB-drive) to the mount point / mnt with recording)
dd if=[file name] of=/dev/sdx bs=1k (where x is the device ID)
halt
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)