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Backup from OS5 to OS7

I have 4800ECO and I want to upgrade to OS7, but I cannot because the procedure requires a full data back up. I think that Thecus must implement online RAID migration because we need the same extra space to back up (in my case 16TB). I am thinking to change to another NAS brand for this problem. I am very disappointed with Thecus with this upgrade procedure.
i am sorry but i have to disgree there cuase from i taken as you want thecus to backup 16tb of data when its no there fualt you should have space to back your data of your own nas ie what happens if yah nas dies so you should have some usb drives arround copy yah stuff to them

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