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N4810 Network Help
#1
Hi all,
A couple of days ago I purchased a N4810 and a W4810 for my small business setup. 

The W4810 had to be RMA'd due to boot/post failure (as a note, thecus support was excellent, as was the company from which I purchased. 6 hours from when I had identified the issue to having an RA number and a new one dispatched). 

I am attempting to setup the N4810. I have tried for a day to get an identified firmware update happening, and could not connect to the app store - but I just have realised that Thecus' website has some issues and they have pulled those sections offline. 

My current issue is connecting via LAN to the NAS> My pc can see the nas on 192.168.1.150, and I can connect to the backend using a browser, but whenever I try to connect to a folder I created using an admin user I created (the folder is mapped as read/write to that user) Windows 10 tells me that the network name does not exist / may be spelled incorrectly - even though I can see the folder in the network section of my pc. any ideas?

Additionally I would like to be able to direct connect the N4810 to my pc but otherwise not have it connected to the world - it contains some secure files. Any thoughts about the easiest way to do this?

Finally, I couldnt find a sub-forum for the n4810 or w4810?


.png   networking.png (Size: 164.1 KB / Downloads: 99)

hmm, magically it is now working if I use the IP directly into file explorer. This has allowed me to map the folders to network drives.

Still happy to hear any advice anyone may have though!
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#2
Dear Sir,

According from the networking.png and following suggestion for your reference:
1. Please via WAN/LAN1 link to your local network with proper gateway & DNS.
2. If NAS IP is 192.168.1.150 pleas via \\192.168.1.150 to access NAS share folder from Windows client.
3. We will forward this sub forum request for forum master.
Yvon.
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#3
Just a quick question
I am new to the world of NAS and am looking at getting the Thecus.
I am just wondering if it is able to take different sized HDDs. Also wondering if those different HDD's are able to show up as separate drives or any combination of 1 separate drive and the rest 3 together.
Also had a look at the compatibility list - Just wondering if the hot swap is able to accoodate IDE drives (just wondering) or are they just taking SATA
Cheers

PS - When is the N4810 going to get its own subforum? And will company reps be answering to replies. Its not a cheap product and I just wanted to see if there is any forum to send queries when I get stuck and the N4810 doesnt seem to have its own section so far.
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#4
Dear Sir,

1. It is depend on you choose JBOD or RAID type, and please refer to user'manual page 169 Appendix B: RAID Basics:
http://www.thecus.com/download/manual/OS...1.3_EN.pdf
and the RAID HDD as like car's tires, even it is possible to mix difference size & model, but it is strongly recommend choose identical HDD for better stability & reliability.
2. It is support SATA HDD only, IDE connector is far difference from SATA, even this could fix in HDD tray but would make NAS & IDE HDD damaged.
3. The N4810 subject request been processing.




for tech issue recommend submit ticket from http://esupport.thecus.com have dedicate staff to help you,
Yvon.
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#5
(12-23-2016, 07:54 PM)jrwilholt Wrote: My current issue is connecting via LAN to the NAS> My pc can see the nas on 192.168.1.150, and I can connect to the backend using a browser, but whenever I try to connect to a folder I created using an admin user I created (the folder is mapped as read/write to that user) Windows 10 tells me that the network name does not exist / may be spelled incorrectly - even though I can see the folder in the network section of my pc. any ideas?

Hello!
I am another happy owner of N4810.


I thing that your point is in "radio button" "default interface" in network settings tab. 
Usually it stay on Lan1/Wan, so all your packets moved there. What if your interface connected to Lan2?
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