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  How to manually change module version?
Posted by: kos - 01-02-2018, 08:46 AM - Forum: Third party modules - No Replies

I have some modules that have been updated from within the module itself and therefore the module version shown at the module management page of my NAS (n4200eco) doesn't correspond anymore to the actual module number.
Can I change the module number that is shown on the module management page myself by altering some files?

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  N4520 dead??
Posted by: ayubaba - 12-26-2017, 01:34 PM - Forum: N4520/N4560 - Replies (2)

A few days back, i saw NAS stuck at "Booting...." message for hours, thus decided to pull the power and connect again. This method worked previously, but this time, after connecting the power, NAS powered on with  just Power and network light and display's first row lit-up with blocks (no text). The white LED on harddisk lighted up to but no disk activity LED.

The NAS stayed in this stage for hours and was not accessible on network or telnet or SSH. Do you think has the box died? Any no. of power cycle did not fix it.

Assuming that somehow firmware corrupted, I have prepared USB update but NAS did not access the USB. Once NAS started. USB dongle blinks for once and remain off later on. Thus not possible to restore it back.

But, it was start of problem. I assumed that box died and my data is safe. I had 2 raids in the system:

1. Raid 5 - 3 x 3TB
2. JBOD - 1 x 4 TB. (back-up for Raid 5)

First I tried JBOD disk to read outside on laptop using SATA-USB connector and miserably failed. UFS explorer correctly recognize it but does not build raid as it looks for 2 or more disks. The disk partitions are not correctly recognized in Fedora/ubentu. Thus I am left with a useless backup disk that is not readable outside the box. Any suggestions?

Second, I tried 2 RAID disk and found UFS explorer reporting big partition as RAW. It did build the RAID but only RAW, so worthless for me to retrieve data. I have yet to gather courage to connect them on linux.

Please help me to end this misery with your suggestions and I will keep updated on progress.

Ticket logged to Thecus support (LAT-449-45885) and awaiting some conclusive outcome. So far I have received standard replies.

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  Updating SMB on my N2310.
Posted by: pjani - 12-18-2017, 09:04 PM - Forum: N2310 - Replies (5)

Hi, after Windows 10 update I can not connect to my N2310 anymore because it says its using SMB1 protocol and now to connect it needs to be SMB2.

How can i now update my N2310 so it will support new SMB protocol?

Cheers, Jani.

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  N2310 hdd upgrade
Posted by: ispasion22 - 12-17-2017, 08:59 PM - Forum: N2310 - Replies (7)

I have a Thecus N2310 initially with a 500GB hdd for testing but now I want to upgrade to a 2 bigger HDDs.
This NAS being quite capricious with the applications and settings, so a friend has managed to set various 3rd party apk and did several "experiments".
In order to upgrade, the simple idea was to make a raw sector-by-sector image of the initial hdd to a 1TB hdd, to keep all these settings and boot up like the initial hdd (all settings, apk and data). I would later add another hdd as RAID/JBOD.
Only just after cloning and booting the new hdd does not even "see" the latest firmware, what about applications ...
I wonder what resolution can I have?
Thank you.

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  Manage to upgrade my N4520 to the latest firmward
Posted by: junajo85 - 12-08-2017, 09:06 AM - Forum: N4520/N4560 - No Replies

Hello Everyone, 

I have been trying to upgrade my NAS for really long time, but I couldn't because it was saying that "FAIL due to lack of tool". I was trying to find what it was giving me that error, and at the end I found what was it. 

First I plugged the USB in the back and start the NAS. Most probably is that after a while the beeping start because of that error. 

What I did next was to connect to the NAS using Telnet, as in my case the SSH service wasn't up. The first thing I did was to kill the noise, how to do that? Simple:

- ps -af (Look for the process called, "utility_start.sh" 
- kill -9 #of the process. 
- Done, now you can work without that noise. 

After doing that, I took me a while to find why the error "FAIL due to lack of tool" was appearing. until I found the issue. 

When reading the script in "img-upgrade.sh"

You can find the following 

    USBDISK="`awk '/Intf:USB/ {print $3}' /proc/scsi/scsi | cut -d":" -f2`"
    umount $USB_MNT
       if [ -n "`grep "${USBDISK}1$" /proc/partitions`" ];then
        mount "/dev/${USBDISK}1" $USB_MNT
        mount "/dev/${USBDISK}" $USB_MNT

    # install the newest img-tools
    IMGTOOLS="`readlink -f ${USB_MNT}/nas_img-tools-*.$(uname -m).rpm`"

In my case I found out that the $USB_MNT was /factory_usb. But when looking into that folder, the folder was empty.

I tried to fix that by first checking the things that were mounted in the system.


Then I ran the following command to check what is the unit of the USB

awk '/Intf:USB/ {print $3}' /proc/scsi/scsi | cut -d":" -f2

In my case, it was sdu. Funny thing is that the mtab already had mounted those folders. So in case you want to mounted again you wont be able to do it.

Go to /etc/mtab, and edit the file commenting those lines that have the USB unit there, in my case /dev/sdu*

Once that is done, mount the USB in the folder that is expected. In my case I tried to mount the /dev/sdu and /dev/sdu1 but both where empty, when I mounted /dev/sdu2 then all the files from the USB where displayed in the folder /factory_usb

mount /dev/sdu2 /factory_usb

When that is done, go to the /tmp folder and run the img-upgrade.sh script again

sh /tmp/img-upgrade.sh

It will display the progress and after waiting a bit, your NAS will shutdown. In case the script cannot find the nas_img-tools it will start beeping again.

Hope it helps those ones that still have this NAS.

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  Big issue with N4520, doesn't do anything.
Posted by: junajo85 - 12-07-2017, 11:47 PM - Forum: N4520/N4560 - Replies (3)

Hello all,

I have a N4520. A while ago it decided that didn't want to boot with the HDD connected. But when I unplugged them, it boot up saying that there wasn't a HDD in the unit.

I plugged them in, and my surprise came when the NAS asked me if I wanted to create a RAID with the old 2 HDD. I was scared so I inserted another HDD with I installed the system, and I was able to boot up.

When I connected the 2 HDD they were unformatted. So I started to panic...

First thing I tried to update the system to the last OS...BIG mistake!

Now my system, doesn't boot. When the new HDD is inserted it says that I need to format but when I do that from the chrome Thecus app, it indicates that something went wrong and the only option is to shutdown the system.

Now the only way to connect to the NAS is through Telnet, as SSH or web services are not up.

When I plug the USB with the new OS it doesn't mount in the /mnt the USB. So now I'm stuck...

My main focus now is to have back the NAS operating and not a metal useless box...

Can someone advice what are the steps to follow?

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Question OS7 iotop and kernel modules
Posted by: scavenger - 12-01-2017, 05:53 AM - Forum: N5550 - Replies (5)

quick question:

Does OS7 kernel finally includes the following modules ?

they are needed for iotop

# Could not run iotop as some of the requirements are not met:
# - Linux >= 2.6.20 with


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  Mixed Drive Size??
Posted by: sweetspud - 11-29-2017, 02:01 AM - Forum: N5500 - Replies (1)

Is it okay to add larger-sized drives to an array of same brand and model without replacing all 5?

I currently have 5, 2TB, RAID 5 and would like to replace two or three for 4TB drives of the same brand and model to increase capacity.


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  [ EatonIPP ] Intelligent Power® Protector
Posted by: outkastm - 11-25-2017, 07:39 AM - Forum: Third party modules - No Replies

[Image: sup_app_icon_375.fw.png]

Module is available for:



Thecus Forum


What is Eaton Intelligent Power® Protector? 
Intelligent Power® Protector is protection software offered from Eaton Corporation at ‘no charge’. It enables users to avoid data loss by gracefully shutting down computers and servers powered by an Eaton UPS in the event of an extended power outage. This software provides a clear, easy-to-use, multilingual interface from any PC with an Internet browser.

Exceptionally versatile, Intelligent Power® Protector acquires UPS information through local or network communication and can be easily deployed on many computers.

Intelligent Power® Protector can be remotely managed, configured and updated with our Intelligent Power Manager supervisory software. Intelligent Power Manager can be downloaded for no charge from Eaton for supervising / monitoring of a network of up to ten devices. Versions of Intelligent Power Manager for supervising / monitoring many devices may be purchased through an Eaton authorized reseller.

[Image: Eaton_IPP.png]

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