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Printer Configuration
Forum: N4810
Last Post: Blackbear199
08-10-2018, 08:46 PM
» Replies: 4
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USB 3 Adapter Query
Forum: N7700PRO/N8800PRO
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08-09-2018, 08:33 PM
» Replies: 2
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Active Directory Share Fo...
Forum: N4910U/N4910UPRO
Last Post: Thecus - Yvon
08-09-2018, 11:33 AM
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N8800 upgrade
Forum: N7700/N8800
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Update Plex Module on Any...
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Stuck on self testing 770...
Forum: N7700/N8800
Last Post: Thecus - Yvon
07-19-2018, 11:57 PM
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How to get iTunes library...
Forum: NAS from 2 to 5 bays - SMB
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Recovering Data from N231...
Forum: N2310
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07-12-2018, 08:41 PM
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N7700Pro Stuck in Self Te...
Forum: N7700PRO/N8800PRO
Last Post: Thecus - Yvon
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  USB 3 Adapter Query
Posted by: ridgedale - 08-08-2018, 01:37 AM - Forum: N7700PRO/N8800PRO - Replies (2)

Does anyone know whether or not it is possible to install a USB 3 adapter in the PCIe 8x slot to facilitate faster data transfers to a USB 3 external drive, rather than using USB 2?

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  N8800 upgrade
Posted by: Craig - 08-03-2018, 08:47 PM - Forum: N7700/N8800 - No Replies

Hi all,

Thanks in advance for any help.  I have a N8800 that currently has no data on it and I want to use this as a media server.  To that end I was looking into whether I can upgrade the hardware to accept HDD's greater than 2TB.  Looking at N7700 info it appear that I need to upgrade the CPU (A T7600 seems to be the one but which type of T7600 the 9SD or the 9SJ?).

I also read that the DOM needs swapping out for the 8800PRO V2 DOM.

then the firmware would need upgrading to the 8800ProV2 firmware to support 64 bit.

Is it this simple or is there more to it?  Have I missed something Has anyone done this successfully?

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  Update Plex Module on Any Thecus NAS
Posted by: SirNASaLot - 08-02-2018, 10:46 AM - Forum: Thecus Modules - No Replies

The following process should work with any Thecus NAS. My NAS is a model N7510.
Note: These instructions assume the user is familiar with connecting to the Thecus NAS web interface and optionally via Terminal session (linux). These instructions have also been cross-posted to the Plex Forum https://forums.plex.tv/t/update-plex-mod...nas/290883 . I recommend viewing the Plex Forum as well as the Thecus forum in getting information on Plex for Thecus.

  1. 1. Check the Plex NAS compatibility Spreadsheet https://docs.google.com/spreadsheets/d/1...1274624273
If your NAS is not listed, just check another NAS with the same processor. Transcoding abilities should be similar.
Note: You can visit the NAS Devices section on the support site: https://support.plex.tv/hc/en-us/section...AS-Devices
Thecus specific info here:
The Thecus N7510 has an Intel® Atom ™ Processor D2701 (2.13GHz Dual Core) (64-bit). I found the processor model on the specs page on the Thecus website. I confirmed 64-bit by executing “uname -a” via terminal access (e.g. PUTTY)
Plex compatibility spreadsheet says that this processor can software transcode in SD 480p/576p and some HD 720p (higher bitrates may produce buffering or playback failure). This is in line with my experience, so I’m not surprised.
  1. 2. Download Thecus packages for plex here (in my situation was “intel 64-bit”):
  1. 3. To install a new Plex Media Server update, simply load the downloaded app file (e.g. PlexMediaServer_1.13.4.5271-200287a06_x64.app) in Thecus’s “Manual App Installation” (via the web interface) and click “Install”.
It takes about 20 minutes. It gave me an app success message after 17 minutes but only gave control of the window to click the “OK” button after another 3 minutes.
Once done it will show the updated version # in “Manual App Installation” section.
It does not delete the old plex database (e.g. where users left off in their shows).
For Plex modules from Thecus directly it did delete the old Plex database. If you want to be extra careful this posting discusses how to backup the data:
The plex installation is located in the following path:
The database is located in:
/raid/data/module/Plex/sys/Plex Media Server
Settings->Help->”Download Logs” and read “Plex Media Server.log” with word to format correctly and search for applicable logs. I think the log lists the CPU model in it…
/raid/data/module/Plex/sys/Plex Media Server/Logs/Plex Media Server.log
  1. 4. You will need to re-enable the Plex module (it runs the update and then disables the module). It takes about 2 minutes to “enable” and start responding to network requests. 5. (optional) Optimize your Plex settings for poor NAS transcoding abilities (like on the N7510):
Transcoding (simultaneous video sessions and quality) is set on the server. I set to “Transcoder quality” of “Prefer higher speed encoding” (default is “automatic”) and “background transcoding x264 preset” to “ultra fast” (default “very fast”, faster is less CPU intensive). These both prioritize fast transcoding while sacrificing quality. The effects on all devices was immediate.
Note: Bitrate/quality is set on player – so you set 480p or 720p, etc on the player device (e.g. smartphone, SmartTV, etc). I also suggest setting the players to poorer quality/faster image delivery.  In advanced settings on the player, I set “local quality” to 10 (out of 12 max) and “auto transcoding”
If quality is important to you, then I’d expect that you have one of the better NASs on the Plex list. But as Plex suggests, pre-built NASs aren’t the way to go. If you want superior NAS ability to handle Plex, you’ll probably need to build your own NAS from scratch.
FYI: Troubleshooting transcoding settings:
Note: I tested this upgrade (Plex Media Server version on my smartphone with Plex app version 7.x. My smartTVs are Samsung UN46EH5300FXZC (2012) and Samsung UN46H5203 (2014) which have 2.x and 1.x Plex app version respectively as I think Plex has discontinued app development on these older TVs. (yes, my older TV has a higher version; the CPU board got warranty replaced. Netflix wasn’t playing properly and it turned out I had a bad board – so I think that’s the reason…)
  1. 6. Optional; if it’s been a long time since you’ve upgraded Plex. Run “analyze” and “refresh all metadata” on all libraries.

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  Stuck on self testing 7700 v1
Posted by: fiasco - 07-18-2018, 09:20 AM - Forum: N7700/N8800 - Replies (3)

My n7700 turned itself off and is now stuck on self testing.   There is a quick faint chirp when it starts up.   The red trouble led remains illuminated and it stays in self testing.

What are my options with regard to purchasing another thecus NAS and moving the drives to it to recover the data?   Can I purchase a n8880u and install move my drives to it to recover the data?    If so, how difficult is the process?

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  How to get iTunes library working on N7710-G?
Posted by: mikea - 07-14-2018, 07:11 AM - Forum: NAS from 2 to 5 bays - SMB - No Replies

I had this working at one time, but can't figure out how to do it again.
I have copied my iTunes library to my N7710-G.  My goal is to have the library available to
multiple devices over my network.  I am now trying to get my Sonos to view the library for
playback.  So, in my Sonos app, I go to preferences, then Music Library Settings.  I type in
the path to my music, \\N7710-G\iTunes_music\Music, and it then asks me for a user
name and password.  The admin name/password I use to view status of the NAS from a browser doesn't
work.  I have also set up a local user name/password but that doesn't work and my Itunes
login doesn't work either.  
What user name/password am I supposed to use to login with?

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  N7700Pro Stuck in Self Test - change drives to new chassis?
Posted by: yosini - 07-03-2018, 01:13 AM - Forum: N7700PRO/N8800PRO - Replies (1)


We had one of our older Thecus servers start dropping off line, did a firmware update (with hindsight that was silly), anyway now we're stuck in the dreaded self testing mode. My question is - we have an identical spare server machine which is still working fine (although on the original firmware) - can we just swap all 7 drives from the 'self testing' server to the other spare server?

Is all the RAID information/firmware kept on the drives themselves? ie will it matter if the 'self testing' machine drives are RAID 6 and the spare machine is currently configured as RAID 5? Will the different firmwares make a problem?

Will doing this either screw up the 7 drives from the 'self testing' machine (drives are definitely fine, it's not a problem with them), or screw up the 7 drives from the spare machine when we put them back in?

Essentially I don't mind losing the data from the spare server, but I do need to recover the data from the 'self testing' server, so if it is as easy as putting the drives in a different chassis then happy days - unless it is likely to screw the important drives up and make then un-recoverable by another process (such as UFS explorer)

Thanks in advance



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  Recovering Data from N2310 HDD
Posted by: gratsoy - 06-30-2018, 08:40 AM - Forum: N2310 - Replies (1)

I've successfully recovered data from my single HDD that was inside a failed N2310. The N2310 died after a power outtage and I was unable to restore it.

Two options are available here: 1) Recover on Windows with a PAID program 2) Recover for free with Linux

I used Disk Drill and recovered the entire contents with ease - HOWEVER, I lost all metadata. So I had ~1000 files that would need to be manually renamed and sorted. If you do some research, I believe there are paid programs that can detect the filesystem correctly and keep the metadata YMMV

Using a linux PC, I recovered everything and maintained metadata and folder structures. You can likely do this using a Ubuntu Live CD/USB, but I have a purpose built Linux machine that I used.

From what I've read the N2310 is a powerPC based unit so it's filesystems are kind of goofy and not easily registered by Linux. In Ubuntu I was absolutely not able to mount the drive no matter what I did, but that doesn't prevent you from recovering the data. Instructions are as follows:

Install the drive, and make sure you have a destination with enough room for the files to be recovered to (I used an external hard drive USB 3.0)
I then opened up the terminal and changed my permissions to root (if you're unfamiliar with linux, be careful cause you can cause some damage while in root)

Quote:sudo -i

Next I installed mdadm and lvm2

Quote:apt-get install mdadm
apt-get install lvm2

Use mdadm to reassemble your raid (if you had a two HDD raid this should also work if both drives are installed), recursive is optional.
Quote:mdadm --assemble --scan --recursive

If you open up the disks appication you should see a few RAID array's. My HDD was 3 TB and I had an array "3.0 TB Raid Array" the device was called /dev/md0. Yours may be called something else but it will be along the lines of /dev/mdX
This is where all the files are. The other arrays are used by the N2310 for operational purposes and won't contain any data you would need to recover.

Next we need to check the block size, it's easiest to try to mount first then check.

Quote:mount /dev/md0 /mountlocation
mount: /mountlocatin: wrong fs type, bad option, bad superblock on /dev/md0, missing code page or helper program, or other error.
dmesg | tail
With mountlocation being a location I created to mount my drive, the message in red is the error you get. After doing the dmesg you'll get a response with a few lines. At the end you will see something along the lines of:
Quote:[449.322010] EXT4-fs (md0)" bad block size 65536
The numers in brackets likely wont be the same, but what we see here is that the block size for this file system is 65536 - again, I think this relates to the powerPC architecture. 65536 will be the same for all N2310s and likely most Linux Thecus rigs.

Next we debug the filesystem to recover our data
open -b 65536 /dev/md0

You'll now be in a window where it will list the folders in this root of md0, I had to hunt and guess here but there was a folder called "data" so I decided to look in there. Hit q to exit the ls

Quote:cd "data"

At this point I could see all the folders I had placed in my NAS - and thus am ready to recover. Hit q to exit the ls

Quote:rdump "folder you want to recover" /location of dump

In my case it looked like this:

Quote:rdump "Movies" /media/username/TOURO

Since I had my external HDD mounted I dumped there, if you do the same you will need to use the similar format, /media/username/name of external HDD.

At this point debugfs will do it's thing and you wont be able to type anything in terminal. The cursor will return when it's done.

If your folders have spaces in their name, I believe you'll need to use a backslash like this:

Quote:rdump "folder\with\spaces /media/username/Touro

I spent way too long trying to figure this out - so I wanted to post a thread to give future users some guidance.

This same method should work for other NAS machines as well - most of these instructions I pulled from a guide on recovering from an LG branded NAS

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  Accessing N5550 outside network
Posted by: hill67 - 06-20-2018, 12:49 AM - Forum: N5550 - Replies (1)

Does anybody have a step by step guide how to setup the N5550 to be accessed from anywhere in the world?
Thanks in advance!

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  The File Space Used is too bigger thans File Size
Posted by: jimmia - 06-17-2018, 07:09 PM - Forum: Tutorials - Replies (1)

hi,I have an old thecus N4200 Nas,os5.The diffrence between the file size and the file space used is too serious,see the attached image.This is my Win10 64bits Screenshot,but in Win7 32bits the size is almost same.what happened?

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